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General Information
When on
holiday in a foreign country having information on local facilities and
customs can save a lot of time and anguish, which in turn can make your
stay all the more enjoyable. There is nothing more annoying than going
to the shops only to find that they are closed due to unusual opening
hours or public holidays, or having a similar experience when you need a
doctor.
We have tried to put together a comprehensive list of the main items of
information that could be useful to you while on holiday in the Vendée.
Some of these items may be dealt with in more detail on other pages in
which case we have linked directly to that page.
Emergencies. The following telephone numbers should you require assistance.
Ambulance...... 15
Sapour Pompiers(fire brigade)........ 18
Police 17
If calling from a mobile phone use the international 112 number if you
are not connected to a local service, or you are having trouble
explaining yourself in French.
In general in the Vendée all accident & emergencies are handled by
the 18 number as the Sapeur Pompiers have trained paramedics, this is
particularly relevant in the rural communities,
Medical. Click on the link for some suggestions as to what to do before you go on holiday
Hospitals. There are 8 emergency hospitals in the Vendée as well
as those at Nantes, Cholet, Niort and La Rochelle which may be nearer
depending where you are.
The Hospitals in the Vendée are at:
Fontenay-le-Comte,11,rue Dr.R Laforge,(ZI Trois Cannons) Tel 02 51 53 51 53
Lucon. 41 Rue Henry Renaud. Tel.02 51 28 33 33
Challans. Tel.02 51 49 50 00
Les Sables D'Olonne. 75, Ave d'Aquitaine.Tel.02 51 32 05 77
Montaigu 54, Rue st.Jacques.Tel.02 51 45 40 00
La Roche -sur-Yon Les Oudaires
La Roche-sur-Yon Hopital-Sud. Tel.02 51 44 61 61
Ile d'Yeu. 17, Impasse Louis Rreymond. Tel 02 51 26 08 00
Doctors. Virtually every large village will have a doctor
and there will be several in the towns. Most will speak some English and
many prefer to talk in English as this lessens the risk of a error.
Doctors fall into 2 groups, those that charge the standard fee agreed
nationally and those who charge more. The majority of doctors are in the
first group, the second group often include specialists.
Although it is normal to get an appointment most will accept those who
just turn up at the surgery. If it is not very urgent get an
appointment, your local chemist (pharmacy) or Mairie will usually help.
You will be asked to pay a standard fee (22€-2009) which you can get a reimbursement of approx 60% (if you an EU member).
Dentists.
Visiting a dentist for emergency care while on holiday is similar to
visiting a doctor, there are however fewer dentist and it may be
necessary to ask at a Pharmacy for the nearest. The pharmacist should
also be able to make an appointment for you with the Dentist.
Getting a reimbursement for the treatment is the same as for Doctors and Pharmacies
Hospitals. To call for assistance Telephone 15 Ambulance, 18 Sapour Pompiers(Road and major accidents) or if your on a mobile and neither of those above connects you use the 112 international emergency number, this is especially useful if you are in a remote place and not sure of your location.
Admission to hospital
Adults.
This is for an adult who has to be admitted to a hospital the following applies.
After admission you will need to take the patient’s European Health Insurance Card (EHIC)
and passport to the Bureau des Entrées and register the patient, this
is quite often done for you especially if you are on your own. Normally
the EHIC covers 80 per cent of treatment, however there is a daily sejour charge
of 16 euros plus things like telephone and TV. You will need private
medical insurance to cover the remaining 20%, you will need to phone
your company to see if you are covered for this. After you have been
discharged, you, or your insurance company will receive a bill for these
charges.
You will need to pay for the hospital charges, The Sejour, Tv, Telephone and meals when you are discharged,this can be done by cheque or card.
In the event that you have lost your EHIC, or forgotten to bring it with
you, you should contact The Department of Social Security, Pensions and
Overseas Benefits Directorate, Newcastle upon Tyne, England NE98 1BA
(00 44 191 218 7547) and they will fax a form to you.
Child. "Service Pediatrie"
In the unhappy event that a child needs to be admitted to hospital, the
rules for registration of a patient are the same as are the
reimbursements. The main difference is that a parent is usually given a
bed alongside their child, although this is not always possible. You
will either be provided with food or told where to get it, plus you will
have shower facilities. The charge for this facility will be added to
the bill which must be paid when discharged.
Getting to the Vendee.
It has never been easier to get to the Vendée. The network of road and
rail links will quickly connect you to both the ferries and airports.
Although the Vendée does not have an international airport there are
several within an hour or so, and depending on where you are staying there is possibly one within 30 minutes or less. Read more....
Banks and Money. The currency in France is Euros.
Banking Hours.
Generally Tuesday to Saturday 9.00 to 1.00 although some banks in major
towns do open on Mondays. Post Offices, which are also banks use
general shop opening hours although you will need to check as there are a
lot of variations.
Getting Cash The easiest way to get cash is through cash machines using a card. ATM are everywhere from supermarkets to banks. Note
most banks in small rural locations do not carry any cash. They will
have a cash machine inside, so you will not be able to cash traveller's
cheques.
Traveller's Cheques.
In general traveller's cheques are not accepted in shops and
restaurants. The best rates of exchange are in the major Post Offices,
though major town banks will also be able to cash them for you.
Credit Cards.
This is the normal way to pay for goods and services in the Vendée. All
major cards are accepted although it is worth noting that automatic
petrol stations(24hr) will not except foreign cards, so you need to use a
manually operated station. This is also the same for supermarket
filling stations which have a card only section.
French Public holidays 2012
January 1st Jour de l'an (New Years Day)
April 8th Pâques (Easter Sunday) Note they do not have a Good Friday
April 9th Easter Monday
May 1st Fête du Travail (Labour day)
May 8th Fête de la Victoire 1945 (marks the end of WWII)
May 17th l'Ascencion
may 27th la Pentecôte (Pentecost)
May 28th Whit Monday Pentecôte Lundi or day of Solidarity on this day people work for no pay.
July 14th Fête Nationale (Bastille day)
August 15th Assomption
November 1st La Toussaint (All Saints day)
November 11th Jour d'armistice (Armistice day)
December 25th Noel (Christmas day) Read more on public holidays in france
Shopping.
Most shops open from 9-00 or 9-15 although some non-food shops may not
open until 10.00 or 10-15. Most are open until 7-00 with a break for
lunch. This is usually from Monday to Saturdays although many non-food
shops don't open on Monday mornings.
The major Supermarkets and Hypermarkets open from 9-00 to 7-00 Monday to
Saturday without a break for lunch, smaller supermarkets and many food
shops also open on Sunday mornings.
Bakers
generally open earlier from 7.00 or 7.30am until 6.00pm. In the more
rural areas most will shut for lunch and have a day off during the week,
when usually another local shop will have a Depot Pain for those days but you will need to check locally for this information.
Markets. Visiting the colourful market has always been a passion for many holiday makers, and you can check out when and where on our markets page
Motoring.
The following is a list of mandatory requirement for motorist. Failure
to have these can result in an on the spot fine, usually starting from
90€.
Driving License - It is compulsory to carry this when at all times when driving in France.
Car registration documents - It is compulsory to carry this when at all times when driving in France.
Headlamp Adaptors - As UK vehicles are designed for driving on
the left hand side of the road, headlamps that have not been adapted for
driving in France will dazzle oncoming drivers. Failure to adapt your
headlamps will render the vehicle UNFIT for the road. invalidating your
motor insurance and could result in a spot fine.
GB Stickers - these are required by International Law to indicate Country of Registration.
Warning Triangles - You will need to carry 2 x warning triangles when driving in
France warning triangle must be placed 50 & 150 metres behind your
vehicle to warn approaching traffic if your vehicle breaks down or is
involved in an accident. Hazard warning lights alone are not sufficient.
Fluorescent Safety Vest - It is obligatory to carry these in your
vehicle while driving in France, in fact the vest must be within reach
so that if you have an accident or breakdown, you can get out of the car
you were driving with it on. Storing them in the boot of the car
is not acceptable.
Spare Bulbs - All car lamps, lenses and reflectors must be in
working order at all times and failure to replace a broken bulb could
result in a spot fine. It is therefore advisable to always carry spares for all your car lights.
Spare Specs - Yes, a spare pair of glasses are required. If you
have contact lenses you will need spares of them if you are going to be
driving in France.
First Aid Kit - A First Aid kit must be carried in your vehicle at all times when driving in France.
Fire Extinguisher - Failure to render assistance in the event of a
fire or take necessary precautions to prevent a fire from escalating is
an offence
Insurance Policies - If the driver/owner of a vehicle fails to
comply with the law and fails to ensure the vehicle is roadworthy for
the country he intends to visit it could result in the insurance company
repudiating liability under the Policy.
For a fuller guide go to driving in France which includes information such as Priority a Droit, breakdowns, insurance, speed limits, parking and more.
Telephones.
Most people now have mobile phones and so telephoning is not the
problem it used to be, althoughr those that don't have a mobile and need
to use a public service will indeed need great patience. Call
boxes are few and far between and are all card machines. Telephone cards
can be bought from news-agents, Tobacs, and post offices they can be
bought in several denominations but be wary they have a limited shelve
life so won't keep untill next year if unused. Many will allow you to
use your Visa or Mastercard but the calls are more expensive.
Mobile Phone.
France operates on a GSM network so if you come from another EU country
then your phone will be compatible. Most will recognise that you are in
France so you will only need to dial the local number, however there
are some that won't and with these you will need to phone as if you are
calling from your home country with an international number starting 00+
country code. The calls are not cheap.
Alternatively you can either buy a SIM card for France, your phone will
need to be unlocked and the cost for this if it is not already unlocked
can be 20-30€. Unlike in the UK there is a limited life to the card
regardless of whether you have used up the money, and an alternative
could be to buy a cheap mobile with pay as you go and top it up when you next visit France.
Internet
The Vendée is well supplied with connections to the internet. Most
hotels have the service available and there are numerous cafes that also
offer internet facilities. Many of the Tourist information offices have
computers you can use. The Vendée was the first Department in France to
be completely covered by ADSL (broadband) Read More...
WI FI. The Vendée has 57 hotspots were you can get a connection to your laptop. Virtually every campsite and hotel and now many Gites have internet available for their clients, some like the hotspots are open and free.
Sports and Activities. There are many sports and activities available including golf, fishing, sailing, walking, cycling an much more see Activities
Entertainment. There are many kinds of entertainment
in the Vendée which can be divided into Rural Cultural and Tourist
Culture. There are theatres in la Roche-sur-Yon and Fontenay-le-Comte
where the more classical types of entertainment are performed, most
other events are not in theatres but are held in Churches,
Châteaux and other historic buildings or as in the case of Puy-du-Fou in several purpose built theatres arenas and halls etc within one complex.
Cinemas.
The French like to go to the movies and most towns will have a cinema,
with the bigger towns having multiscreens offering extended choice.
Television. Although most people don't go on holiday to watch TV,
some do like to keep up with the news or their favourite soap. Many
British run gites (now) have satellite TV (available) and many of the
bars and cafes in the more touristy areas advertise when British sports
are being shown.
Fêtes. Throughout the summer almost every village will
have a fête, which are usually colourful events often with a theme. It
is best to check locally for upcoming events as they are not always very
well advertised. Some of the bigger regular fêtes are listed on
our whats on page.
Journees du Patrimoine.
This literally means “Days of Inheritance” (and they) occurring on the
third weekend in September. They are two days when many of the historic
buildings open their doors to the general public, many are free or with
reduced tariffs, many have special guided tours, and for many it is the
only time that they are open to the public. Read More...
Church Services
For those who wish to attend church while on holiday there are a few
things to remember. Most of the churches are Roman Catholic, there are a
few protestant and other religions churches.
Services vary, the bigger churches in the main centres will have regular
services but in the more rural areas it is often a rotary system with
three or more villages sharing one priest, and the services rotating
between the different village churches. Usually the times and dates are
published on the church notice board or you can enquire at the local Mairie..
There are Church services held in English, more details can be found on www.allsaintsvendee.fr
Taking Pets on Holiday: More
and more people want to bring their pets with them on holiday and there
are an increasing numbers of holiday rental properties that will allow
you to bring your pet with you, but you do need to have the required pet
passport.
Read more....
Vendéen Wine. Besides the 4 main areas that produce wine under the Fiefs Vendéen label which has an AOVDQS certificate there are other areas that produce wine to the AOC standard and yet others that fall into the Vin de Pay category. Read More...
Quick Guides
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accordance with the law "and Freedoms" of January 6, 1978, you have the
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