Information Vendee History
Where to Get Information & Refunds
Liaisons, Européennes et Internationales de Sécurité Sociale (CLEISS), 11 rue de
la Tour des Dames, 75436 Paris Cedex 09. Tel: 1 45 26 33 41.
Sickness Insurance Offices (Caisse Primaire d'Assurance-Maladie
Doctors, Dentists & Prescriptions
Make sure that the
doctor or dentist you consult is conventionné, that is, they work within the
French health system.
After treatment, get a signed statement of the
treatment given (feuille de soins) - you can't claim a refund without
You'll be charged for the treatment you get, as well as for any
prescribed medicines, and the amount(s) should be shown on the
For free or reduced medical cover, don't forget your EIHC card
(Previously form E111)
When getting prescribed medicines, the pharmacist
will hand you back your prescription and you should attach it to the 'feuille'
in order to claim a refund.
Medicine containers also carry detachable labels
(vignettes), showing the name and price of the contents.
Stick these in the
appropriate place on the 'feuille' and sign and date the form at the end.
Send your application for a refund (the 'feuille de soins', any prescription
and your E1HC) to the nearest sickness insurance office (CPAM) while you're
still in France.
The refund will be sent to your home address later, but it
may be subject to a bank charge.
Before issuing the money order, the French
authorities will send you an itemised statement of the amount to be refunded.
The refund process normally takes around two months.
Around 70% of standard
doctors' and dentists' fees are refunded, and between 35% and 65% of the cost of
most prescribed medicines.
The cost of common remedies and items such as
bandages are refunded at the lower rate.
The cost of medicines marked with a
“?vignette” isn't recoverable.
You must pay for
out-patient treatment and then claim a refund from the local Sickness Office (as
For in-patient treatment, the doctor you have consulted or the
hospital doctor will issue you with a certificate (attestation).
hospital should then send a 'Notice of admission - Acceptance of Responsibility'
(Avis d'admission - prise en charge) form to the local sickness insurance office
along with your E1HC. If not send it yourself.
If you are treated
in an approved hospital, the office will pay 75% or more of the cost direct to
the hospital. You pay the balance.
You must also pay a fixed daily hospital
charge (forfait journalier). The 25% balance and the forfait journalier are
Caisses Primaire d’Assurance Maladie (CPAM) in the
Challans CPAM, 4 boulevard René Bazin, 85300 Challans
(02 51 49 38
Fontenay le Comte CPAM, 2 boulevard Du Guesclin, 85200 Fontenay le Comte
(02 51 69 29 90)
Les Herbiers CPAM, 45 rue de Clisson, 85500 Les
(02 51 91 09 09)
Luçon CPAM, Cité André Biron, 85400 Luçon
28 14 00 76)
La Roche sur Yon CPAM, rue Alain, 85000 La Roche sur Yon
51 44 16 16)
Les Sables d’Olonne CPAM, 18 rue Félix Faure, 85100 Les Sables
(02 51 32 06 26)
See also Health
Reclaiming Medical Expenses
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for its accuracy or any effects it may have. If you have any doubts them you
should contact the appropriate authority.
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